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By Ellen Brabo, For Washington Daily News

In the heart of our community, Passages Counseling stands as a testament to the vision and determination of its founder, Niadra Pratt. Recently honored with the “Most Likely to Scale” award from the Eastern NC Entrepreneurial Promise (ENCEP), Pratt reflects on her journey as a local business owner and the recognition that comes with a $2,500 grant.

 The story of Passages Counseling began with Pratt’s personal mission, rooted in her own experiences of healing.

 “My inspiration was to establish a safe environment for individuals to embark on a passage to their healing journey free from judgment,” shared Pratt. Her commitment to breaking down barriers to healing was fueled by overcoming her own challenges, and she was resolute in ensuring that others faced no similar hindrances.

 Passages Counseling’s growth has been marked by pivotal milestones and turning points, shaping its trajectory into a comprehensive support system. Pratt highlights expansions in service offerings, collaborations, and community impact initiatives as key moments.

 “Recognizing evolving client needs, we strategically expanded our service offerings to include telehealth services, youth services and community education,” explained Pratt.

 At the core of Passages Counseling’s mission is the commitment to provide competent, professional counseling at a reasonable fee. Pratt ensures this mission’s alignment through a sliding scale fee structure, tailoring fees based on individual income. She emphasizes the importance of personalized treatment plans, recognizing the uniqueness of each individual and their circumstances.

 Networking with other human service professionals has been crucial for Passages Counseling. Pratt speaks passionately about these connections, not just as benefits to the agency but, more importantly, as avenues to enhance client support. Collaborations with other professionals ensure a holistic and effective approach to addressing clients’ diverse needs.

 Pratt’s decision to enroll in ENCEP was motivated by a friend’s positive experience. Her primary objective was to enhance her skills as a businessperson. Winning the “Most Likely to Scale” award was a pleasant shock, and Pratt acknowledges the hard work put in during the program.

 “Every day since I was accepted into ENCEP, I have leaned on [my goal] and applied everything that was provided as a way to enhance the vision that I have for the agency,” noted Pratt.

 The $2,500 grant that accompanies the award is a significant asset for Passages Counseling’s growth. Pratt’s strategic allocation of these funds is grounded in key initiatives aimed at enhancing the impact and reach of services. A portion will assist with the Sliding Scale Fee Assistance Program, ensuring accessibility. Another part will contribute to the introduction of specialized counseling programs tailored to address specific community needs.

 As an entrepreneur, Pratt has faced challenges that come with the territory. One significant hurdle was securing consistent and sustainable funding.

 “In the face of financial uncertainty, I learned the importance of financial planning, budgeting, and exploring diverse revenue streams,” reflected Pratt. Flexibility and a proactive approach to change became guiding principles in navigating the unpredictable nature of the business.

 Looking ahead, Pratt envisions sustained advocacy for mental health and substance abuse awareness, reduction of associated stigmas, and the cultivation of a safe and supportive community. Passages Counseling, under Pratt’s leadership, stands not just as a business but as a vital contributor to the well-being of individuals in the community—a true passage to healing.